A Unique Gift Idea But Some Hiccups Along the Way
A friend’s birthday was approaching, and I was determined to find something special, something different from the usual candles or gift cards. I stumbled upon PerfumedJewelry.com while browsing online, and the concept immediately intrigued me. Jewelry that holds fragrance? It sounded like the perfect blend of beauty and practicality.
Navigating the Website
The website itself had a clean and modern design, which was initially appealing. Finding specific items proved fairly straightforward. I appreciated that they categorized everything logically by jewelry type (earrings, necklaces, etc.) and then by the type of scent it held. Browsing the different options, from aromatherapy blends to solid perfumes, took me longer than expected, because they have a wide range of selections. The photographs of the jewelry were high-quality and displayed the pieces well. However, there were a few instances where product descriptions could have been more thorough. I needed more information about the materials used in some earrings before being certain about their hypoallergenic properties.
Selecting My Purchase
After a lot of back and forth, I eventually decided on a pendant necklace with a calming lavender scent. It looked elegant and seemed like something my friend would really enjoy. It felt reasonably priced, especially with the initial discount, and the site touted that the pieces serve as aromatherapy diffusers as well as jewelry. Also, it came in a beautiful package so that i do not have to worry about packaging it myself
The Checkout Experience
The checkout process presented a minor hurdle. I attempted to apply the ‘10% off Site-Wide’ discount advertised on the homepage but did not see it automatically applied. Eventually, I found a small text field where I had to manually enter a code. After entering, the discount finally worked, but the placement was a bit hidden and wasn’t entirely intuitive. After that small bump, the rest of the checkout, including payment and shipping selection, was smooth sailing. I liked that they offered multiple payment options.
Delivery and Packaging
The site promises fast shipping. To my delight, the package arrived within the timeframe estimated. The packaging was secure and protected the jewelry well. It came in a beautifully crafted box. Additionally, the item came with a small refill fragrance, which I thought was a thoughtful touch. However, the box had a very small dent, but that wasn’t an issue with the product itself.
Product Quality and Performance
My first impression of the necklace in person was positive. The quality of the metal looked quite decent. The pendant opened and closed easily to allow me to add a few drops of the lavender scent. The scent itself was lovely and relaxing, but I found it didn’t last as long as I hoped. It needed reapplication every few hours to really maintain its intensity. On the other hand, my friend does not always appreciate very strong scents, so maybe it was intentional. My friend absolutely loved the necklace, commenting on how unique and beautiful it was. They immediately put a few drops of the lavender in and said it made them feel calm.
Customer Support Interaction
Sadly, the chain on the necklace broke within a week of my friend wearing it. I was very disappointed. Since it had been such a short time, I contacted Perfumed Jewelry’s customer support through their website. Reaching out was easy enough. However, it took about two days to receive a response. That was a downside, since I was hoping for immediate assistance. After they responded, they apologized for the faulty chain and offered to send a replacement immediately. They also requested a photo of the broken chain. Their follow through was much faster the second time around. I received the new necklace within just a few days.
Final Thoughts
Overall, my experience with PerfumedJewelry.com was acceptable. The unique product idea and lovely packaging won points. Website navigation and checkout were generally easy enough. I had a few qualms about the visibility of the discount code field and the initial response time from customer support. Im pleased with how their customer support handled the chain breaking, and would shop with them again. If they ensure quality of their materials and improve their customer support response time, their business will surely boom. As it stands, I will still recommend them, especially as gifts for loved ones.
For purchasing options, refer to the link.
